If you are planning to use LockDown Browser for quizzes/exams, please share the following information with your students for a more smooth onboarding experience. In particular, you’ll want to emphasize the download link.

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LockDown Browser Requirement
This course requires the use of LockDown Browser for online exams. Watch this video to get a basic understanding of LockDown Browser:

https://www.respondus.com/products/lockdown-browser/student-movie.shtml

Download Instructions
Download and install LockDown Browser from this link:

https://download.respondus.com/lockdown/download.php?id=603787371

Once Installed

Start LockDown Browser
Log into to Canvas
Navigate to the quiz

Note: You won't be able to access a quiz that requires LockDown Browser with a standard web browser. If this is tried, an error message will indicate that the test requires the use of LockDown Browser. Simply start LockDown Browser and navigate back to the exam to continue.

Guidelines
When taking an online quiz, follow these guidelines:

Select a location where you won't be interrupted
Before starting the test, know how much time is available for it, and also that you've allotted sufficient time to complete it
Turn off all mobile devices, phones, etc. and don't have them within reach
Clear your area of all external materials - books, papers, other computers, or devices
Remain at your desk or workstation for the duration of the test
LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted

Computer Requirements

Mac: macOS 10.12 to 12.0+
iOS: 11.0+ (iPad only). Must have a compatible LMS integration
Windows: 11 and 10*
Limited Chromebook support. Requires the version of ChromeOS that Google makes available via their Long Term Support (LTS) channel.

More information on computer requirements

Getting Help
Several resources are available if you encounter problems while using LockDown Browser:

The Windows and Mac versions of LockDown Browser have a "Help Center" button located on the toolbar. Use the "System & Network Check" to troubleshoot issues. If an exam requires you to use a webcam, also run the "Webcam Check" from this area
Respondus has a Knowledge Base available from support.respondus.com. Select the "Knowledge Base" link and then select "Respondus LockDown Browser" as the product. If your problem is with a webcam, select "Respondus Monitor" as your product
If you're still unable to resolve a technical issue with LockDown Browser, go to support.respondus.com and select "Submit a Ticket". Provide detailed information about your problem and what steps you took to resolve it